We purchased a rugged phone that had a small defect with its microphone. Rugged Phone Store honoured the warranty and replaced it promptly with no fuss, the process easy and effortless for us. The key to trusting an online business is how well they honour warranty claims. Rugged Phone Store is excellent here.
Mobile has arrived and love it. I will certainly recommend your company to people I know. Very impressed with your customer service and the product.
I received my replacement phone today. Thank you and your team for fantastic customer service.
I really appreciate your fast response and I'd like to commend the service you and your company provide. I would recommend you to anyone. Hopefully I will soon be able to afford to buy another phone from you. I look forward to engaging with your company soon.
Kind Regards Bernie
Just want to say a big thanks for the great phone deal and top class customer service. After a really bad experience with Banggood (should have read your safe buying tips first), I am glad I have purchased through Rugged Phone Store Australia. Fast response to my emails, got the phone in three days from when I ordered, all round great buying experience. Highly recommend.
My phone has arrived safely and it’s all very exciting, as it’s my first smart phone . Now all I have to do is work out how to use it. Thank you for the advice and very prompt service.
Thank u very much for your quick response and the case ! Very happy to use u guys again and will recommend to all my friends.
Thank you so much again for all your advice and support with helping us get this phone, the shipping was so fast. Absolutely fantastic service!
Thanks for that, the phone has arrived, appreciate everything. Nice dealing with professional people thank you very much.
Hi there customer support,
I am very impressed with the phone and service that I have received from your company. Probably one of the best (and fastest delivery) online purchases I have made. You were recommended by a friend and everything he told me was true. Thanks again.
Good Afternoon Customer Service Team,
I am truly grateful for your response and my Father-in-Law will be also, I look forward to receiving the new phone.
One very happy customer
Thanks so much for your help and awesome customer service, Peter. I've just placed my order. Looking forward to getting my new phone!
Thank you so much. You are a true gentleman, and I really appreciate every bit of advice that you have done for us. Thank you again and please stay safe.
Fantastic thanks so much for getting back to me!!...phones been great and your service brilliant thanks again regards Mark.
Thanks for all your help with the return of the Homtom and purchasing of the replacement.
Your customer service has been exceptional and it's for this reason that we purchased both phones through you again.
I will and have been highly recommending your company to my friends as a safe, reliable and professional company to purchase from.
I wish you every success with your business and thank you again for your exceptional customer service.
R & J Murphy
Dear Customer Support,
Many thanks for a very fast and easy transaction. We are thrilled with the new Ulefone Armor 5 and your help was much appreciated.
We have purchased many items online but never received as good customer support as that provided by your business.
Thanks once again.
R & J Murphy
I purchased a phone recently from the Rugged Phone Store and received it very quickly.
The assistance and customer support I have received since the purchase has been outstanding, the best I have ever experienced with an online purchase.
I would highly recommend this company for any phone purchases, you won’t be disappointed.